EMPORA EVENTS & EXPERIENCES

Effective Date: September 3, 2026
Last Updated: September 3, 2026

Empora Events & Experiences (“Empora,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us.

This Privacy Policy explains how we collect, use, protect, and disclose information when you visit our website, submit an inquiry, request event services, communicate with us, or otherwise interact with Empora Events & Experiences.

1. Information We Collect

We may collect information that you voluntarily provide to us, including:

Full name

Email address

Telephone number

Event date

Event type

Event location

Estimated budget

Event preferences and service selections

Information included in messages, inquiries, consultation requests, or forms

Information necessary to prepare proposals, contracts, invoices, or provide requested services

We may also automatically collect limited technical information when you visit our website, such as browser type, device information, IP address, referring pages, and general website usage information.

2. How We Use Your Information

We may use information we collect to:

Respond to inquiries and consultation requests

Plan, coordinate, design, or provide event-related services

Prepare estimates, proposals, agreements, and invoices

Schedule consultations and appointments

Communicate regarding your event, booking, or requested services

Provide customer support

Improve our website, services, and customer experience

Send marketing or promotional communications when you have provided appropriate consent

Maintain business and transaction records

Comply with applicable legal and regulatory requirements

3. SMS AND TEXT MESSAGE PRIVACY

When you provide your mobile telephone number and separately consent to receive text messages from Empora Events & Experiences, we may use your number to send communications consistent with the consent you provided.

Depending upon your selections, these communications may include event inquiry responses, consultation or appointment information, quotes, booking updates, service-related communications, promotional offers, event inspiration, announcements, or other communications from Empora Events & Experiences.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Your consent to receive SMS marketing messages is voluntary and is not a condition of purchasing services from Empora Events & Experiences.

Message frequency may vary. Message and data rates may apply.

You may opt out of SMS communications at any time by replying STOP. For assistance, reply HELP.

4. Sharing of Information

We do not sell or rent your personal information.

We may disclose limited information to service providers or subcontractors that assist us in operating our business and providing services, such as website hosting, customer relationship management, communications, payment processing, event operations, or customer support.

These providers may access information only as reasonably necessary to perform services on our behalf and are expected to handle that information appropriately.

As stated above, SMS opt-in information and consent will not be sold or shared with third parties or affiliates for their own marketing or promotional purposes.

We may also disclose information when required by law, regulation, legal process, or governmental request, or when reasonably necessary to protect our rights, customers, business, or others.

5. Cookies and Website Technologies

Our website may use cookies and similar technologies to support website functionality, understand website usage, remember preferences, and improve the visitor experience.

Your browser may allow you to control or disable certain cookies.

6. Data Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information from unauthorized access, disclosure, alteration, or loss.

However, no method of internet transmission or electronic storage can be guaranteed to be completely secure.

7. Data Retention

We may retain personal information for as long as reasonably necessary to provide services, maintain business records, fulfill contractual obligations, resolve disputes, enforce agreements, and comply with legal requirements.

8. Your Choices

You may contact us to request that we update or correct certain personal information we maintain about you.

You may unsubscribe from promotional email communications using the unsubscribe instructions contained in those messages.

For text messages, reply STOP to opt out of further SMS messages. Reply HELP for assistance.

9. Third-Party Websites

Our website may contain links to third-party websites or services. Empora Events & Experiences is not responsible for the privacy practices, content, or security of third-party websites.

We encourage you to review their respective privacy policies before providing personal information.

10. Children's Privacy

Our website and inquiry services are intended for adults seeking event-related services and are not designed to knowingly collect personal information directly from children under 13.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, services, technology, or applicable requirements.

Updates will be posted on this page with a revised “Last Updated” date.

12. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact:

Empora Events & Experiences
Website: emporaevents.com
Email: [email protected]
Phone: (631) 900-2921